Accountra - Privacy Policy
 

1. Introduction

This Privacy Policy explains how Accountra ("I", "me", "my practice") collects, uses, stores, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018. By using my services or this Website, you agree to the terms outlined in this Policy.
 

2. Data Controller

Accountra - Bookkeeping Services (operated by Kristina) is the Data Controller responsible for your personal data.
 

3. Data I Collect

I may collect and process the following types of personal data:

• Identity information (name, business name)

• Contact details (email address, phone number)

• Financial records required for bookkeeping

• Invoices, receipts, bank statements, and transaction data

• Website usage data (cookies, analytics)
   

4. How Your Data Is Used

Your data is used for:

• Providing bookkeeping and related services

• Communicating with you about your account

• Meeting legal and regulatory obligations (including AML checks)

• Improving website performance and user experience
   

5. Legal Basis for Processing

I process your data under the following lawful bases:

• Contractual necessity

• Legal obligation

• Legitimate interest

• Consent (where explicitly given)
   

6. Data Sharing

Your data may be shared with:

• HMRC (where legally required)

• Accounting software providers
  AML verification services

• Professional advisers (e.g., insurers)

I do not sell or share your data with third parties for marketing.
 

7. Data Security

I take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
 

8. Data Retention

Financial records are retained for at least 6 years in line with HMRC requirements. Other data is retained only as long as necessary.
 

9. Your Rights

You have the right to:

• Access your data

• Request correction or deletion

• Restrict processing

• Object to processing

• Request data portability

To exercise your rights, contact me using the details below.
 

10. Cookies

This Website may use cookies to enhance user experience. You may disable cookies in your browser settings.

 

11.Complaints.

If you believe there is a problem with how we handle your data, please report it to our Data Protection Officer at kristina@accountra.co.ik

You can complain to the ICO.

The ICO is the UK's supervisory authority. They can be contacted by email: casework@ico.org.uk

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local) or, if you prefer, 01625 545 745 (national)
Fax: 01625 524 510

 

12. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the Website indicates acceptance of any changes.

13. Contact Information

For questions about this Privacy Policy or your data rights, contact:

Accountra -  kristina@accountra.co.uk